A single all-in-one software that provides your sales team with visibility of every customer interaction from multi communication channels such as phnone call, email, helpdesk and social media.
Unlike other approaches that involve separate products, Zoho CRM Plus is a tightly integrated, all-in-one customer engagement suite. Give your customer-facing teams a 360-degree, contextual view of your customers across all touch points to provide a seamless and consistent experience at every stage of the customer journey.
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30-day free trial. No credit card required.
Per user per month billed annually or US$60 per user bill month-to-month.
Benefits
Better Customer Engagement
Provides 360 degree view of all customer interactions including phone, email, helpdesk and even social media. Your sales and support team can respond to customer enquiries promptly and confidently.
Reduce Operation Cost
increase sales performance, sales conversion, and ROI. It streamlines your organization-wide sales, marketing, customer support, and inventory management functions in a single system.
Campaign & Increase Lead Generation
Reach out to your customers and build lasting relationships. Create campaigns so you can cross-sell and up-sell your products, segment your subscriber list, and add new subscribers.
Real-time Reports and Dashboards
Business intelligence reports and dashboards can be created to analyze customer data and make informed decisions.
Target Right Segment & Monitor Trends
keep track of competitors and events, build your brand's identity and reputation, measure and analyze social media performance, and track revenue. Identify marketing trends and make smart decisions to accelerate business growth through real-time reporting.
Improve Sales Performance
You can set targets, create contests, and motivate your sales team to perform better with Zoho Motivator. Through contests, you can foster healthy competition among your team members, help them win trophies and badges with every deal they close, and generate more revenue.